2016-05-18
News:Apple sent senior engineers to customer's house to investigate music deletion issue

Apple sent senior engineers to customer's house to investigate music deletion issue: "This past Saturday, two Apple employees, identified only a 'Tom' and 'Ezra,' flew from California to Pinkstone's house in Atlanta, Ga., in hopes of exposing a potentially devastating iTunes issue that wiped 122GB of music, some of it original compositions, from the musician's laptop ten days earlier. "

As they say, "the squeaky wheel gets the grease".

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